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Social Media as Part of the Marketing Mix

Have a read of my recent interview in the Enterprise Ireland magazine – The Market. Here I talk about the importance of social media as a part of the marketing mix and how Celtrino use social media platforms to communicate with IT buyers in the retail industry.

Social Media as Part of the Marketing Mix – The Market Interview with Michael O’Brien

View more documents from Celtrino


Posted on March 12, 2012 in Interview, Online Marketing, Social Media by
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The Importance of Great Content is a Critical Component of Online/Digital Marketing Success

I was interviewed recently by Enterprise Ireland as part of a series on digital/internet marketing and my viewpoint is that quality content on our website is helping Celtrino develop its brand and differentiate itself from competitors.

This is the second in a series of posts focused on how Irish SMEs are delivering real results using Internet marketing.

From Best Connected, Enterprise Ireland’s blog:Celtrino logo, Celtrino icon, Online Marketing, Digital Marketing

Quality content on its website is helping supply chain management specialist Celtrino develop its brand and differentiate itself from competitors.

A veteran in the supply chain management world in Ireland, Celtrino’s recent re-vamp of its website is allowing the company to showcase its expertise through a successful blog, as well as boosting brand recognition as it aims to expand into new markets.

Content strategy begins with research

After joining Celtrino in 2009, marketing director Michael O’Brien’s first port of call was to do a full marketing audit. With online becoming more and more important, Michael set about focusing on the Celtrino website and online presence.

“For me, the relevance of the website and being found online was of paramount importance.” Michael said his plan started with in-depth research. “I can’t underestimate how vital it is to understand the words being used online by your competitors, analysts and customers. Once you understand the ecosystem within which you are operating you can then set down a content strategy both for your own website and how you are going to engage with other online tools, like social media.”

Read the full interview here


Posted on January 27, 2012 in Interview, Online Marketing, Social Media by
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Google+ at the digital coalface of the supply chain!

Google’s latest ‘doodle’ harks back to the golden age of TV advertising in the 1940s and 50s when audiences had a choice of three channels.

Google+ Ad on the Google homepage

 Advertisers with healthy budgets could air their ads across the three channels thereby catching the entire TV viewing population of North America. At its height from 1951-53 ‘I Love Lucy,’ aired on CBS, drew a weekly audience of over 67 million. Today, approximately 99 million people visit Google every week and the online search company has taken the decision to leverage its reach by breaking with its norm by placing an animated ad for Google+ on its homepage.

Why is this ad important? Google had north of 25 million registered users for Google+ in August 2011. With an ad reach to 99 million weekly viewers this ad changes the landscape for social media and provides a much needed shot in the arm for Google+. The undisputed leader is Facebook with 700 million members so Google+ has a long way to go to even remotely impact on the Facebook numbers, but Google appears to have the wherewith all to leverage  resources and muscle to be patient. Over in the other corner, Microsoft is running to standstill with losses on Bing reported to be running at $1 billion per quarter.Family in USA gathers around TV in late 1940s

If we step back in time, briefly to 1941, all of 70 years ago, the first television advertisement was broadcast in the United States. The watchmaker Bulova paid $9 for a placement on New York station WNBT before a baseball game between the Brooklyn Dodgers and Philadelphia Phillies. The 20-second spot displayed a picture of a clock superimposed on a map of the United States, accompanied by the voice-over “America runs on Bulova time.

It was all of 14 years later in 1955 that the first ad would air on UK TV when advertising Gibbs SR toothpaste. The commercial owed its prime placing to chance. The Gibbs advertisement had come first in a lottery drawn with 23 other advertisements, including those for Guinness, Surf, National Benzole, Brown & Polson Custard and Summer County Margarine.

Before Google and Facebook and other online companies arrived, the supply chain(s) and route(s) to market for marketing and sales executives was pretty straight forward. With primary research we segmented and advertised to those segments (via TV, radio and print), and then shipped products to those segments either directly or through various channels. A simple I know,  overview but it helps to paint the picture.

Now, as of writing on September 21st 2011, there is an entire new world living online and it never sleeps. The real challenge for supply chains is how to listen to the conversations that are taking place and how best to engage with the happy and not so happy consumers of our products or services. As so many brands have found out, not listening is more detrimental because by listening, at least then you can engage and offer your point of view.

Do you have a Google+ account?


Posted on September 21, 2011 in Social Media, Supply Chain by
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